95%
Faster Response Time
40%
Increase in Closed Deals
20hrs
Saved Per Agent/Week
Zero
Missed After-Hours Leads
Project Overview
Client
UrbanLiving Property Management
Industry
Residential Real Estate
Services Delivered
- Workflow Automation Audit
- AI Lead Qualification Bot
- CRM Integration (Yardi)
The Challenge
UrbanLiving was drowning in its own success. Managing over 2,000 units across the metro area, their leasing team received an average of 300 inquiries per day.
Agents were spending 6 hours a day just responding to "Is this available?" emails and scheduling viewings. Response times lagged to 24-48 hours, causing high-quality tenants to sign leases with faster competitors. They needed a way to scale their responsiveness without hiring more staff.
The Solution
PresTech AI implemented a comprehensive "Leasing Autopilot" system that integrated directly with their existing Yardi CRM.
1. Instant Qualification
We deployed an AI agent capable of handling natural language inquiries via email and SMS. It instantly answers questions about pet policies, parking, and amenities, 24/7.
2. Smart Scheduling
Qualified leads are automatically sent a dynamic calendar link. The AI follows up with no-shows and reschedules appointments, keeping agent calendars full of serious prospects only.
The Results
The impact was immediate. Within 30 days of launch, UrbanLiving saw their average response time drop from 28 hours to under 2 minutes.
"PresTech didn't just automate our emails; they re-architected our entire leasing workflow. We're closing 40% more deals with the same headcount. Their technical depth is unmatched."
By removing the administrative burden, leasing agents were able to focus entirely on closing deals and building relationships with residents, leading to a 15% increase in lease renewal rates as well.
Ready to replicate these results?
Stop losing leads to slow response times. Let's build your automated leasing machine today.